IBM Tivoli Network Manager (ITNM-IP) [Micromuse/Precision] pimC

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This page documents the enPortal integration for IBM Tivoli Network Manager (ITNM-IP) [Micromuse/Precision].

  • Vendor: IBM
  • Product: IBM Tivoli Network Manager (ITNM-IP) [Micromuse/Precision]
  • Supported Version(s): 3.8, 3.9
  • Name of enPortal Integration Package: ibm.itnmip_pimC
  • Required enPortal Version: 4.5.2-20070711.0230 and above


The following section documents supported platforms, installation, and configuration of the Tivoli Network Manager IP Edition Product Integration Module on enPortal versions 5.0 and above.

The sections below are written for the example of an installation of Tivoli Network Manager IP 3.9 on TIP 2.1. For installing earlier versions of Tivoli Network Manager IP, a different installation package would be used and the instructions may be different.


Page Contents

1. Support Matrix

The following Operating System, Database, and Web Browser platforms are supported:


1.1. Operating System

Please see the list of supported Operating Systems on the System Requirements page.


1.2. Database

A special database is not required to implement this integration module. The AppBoard/enPortal database is used to store all configurations related to this integration module.


1.3. Web Browser

Please see the list of supported Web Browsers on the System Requirements page.


2. Installation

Perform the following steps to install the Tivoli Network Manager IP Edition PIM:

  1. Install AppBoard/enPortal as detailed in the Installation documentation
  2. Download the files ibm.tip.common_pimC.jar and ibm.itnmip_pimD.jar
  3. Extract the package.jar file from ibm.tip.common_pimC.jar and rename it to tip.common_pimC_package.jar
  4. Extract the package.jar file from ibm.itnmip_pimD.jar and rename it to itnmip_pimD_package.jar
  5. Start AppBoard
  6. Log in to AppBoard as an administrator
    1. User Name: administrator
    2. Password: administrator
    3. Domain: System
  7. Under the Advanced tab, select PIMImport
  8. Click the Choose File button
  9. Locate the tip.common_pimC_package.jar file in the Open dialog
  10. Click the Start button to extract the files from the PIM .jar archive
  11. Under the Advanced tab, select XMLImport
  12. Click the Start button to load the PIM into the system
  13. Confirm that the following message is displayed: "Import completed; loaded the following file(s): load_ibm.tip.common_pimC.txt"
  14. Under the Advanced tab, select PIMImport
  15. Click the Choose File button
  16. Locate the itnmip_pimD_package.jar file in the Open dialog
  17. Click the Start button to extract the files from the PIM .jar archive
  18. Under the Advanced tab, select XMLImport
  19. Click the Start button to load the PIM into the system
  20. Confirm that the following message is displayed: "Import completed; loaded the following file(s): load_itnmip_pimD.txt"
  21. Under the Advanced tab, select Explore System
  22. Navigate to the /Directory/system/proxy/ folder and locate the “Manage Proxy” channel
  23. Right-click on the “Manage Proxy” channel and select Open to launch the channel
  24. In the Manage Proxy tool, click “Reset All”
  25. Refresh the browser

3. Integration Details

This sections provides special details for configuring the integration module after installation.


3.1. Channel Types

  • ITNM - Channel that displays the Network Health View, Database Access Configuration, Fault-Finding View, Hop View And Structure Browser and Network Polling pages
  • DatabaseConfig - Channel that displays the NCIM Database Configure page
  • ConfigurePollPolicies - Channel that displays the Configure Poll Policies page
  • ConfigurePollDefinitions - Channel that displays the Configure Poll Definitions page
  • HistoricalDbConfig - Channel that displays the Historical Database Configure page
  • Home - Channel that displays the user's Home page
  • HopView - Channel that displays the Hop View page
  • ManagementDatabaseAccess - Channel that displays the Management Database Access page
  • NetworkDiscoveryConfiguration - Channel that displays the Network Discovery Configuration page
  • NetworkDiscoveryStatus - Channel that displays the Network Discovery Status page
  • NetworkViewMap - Channel that displays a saved Network View Map
  • NetworkViews - Channel that displays the Network Views page
  • SNMPMIBBrowser - Channel that displays the SNMP MIB Browser page
  • StructureBrowser - Channel that displays the Structure Browser page


3.2. Configuration

After installing the Tivoli Network Manager IP Edition PIM, perform the following steps to configure access to the host Tivoli Network Manager IP Edition server:

  1. Click on the Applications tab
  2. Right-click on the name "sample" in the row labeled "IBM Tivoli Integrated Portal" and select "Modify"
  3. Fill in the items in the Modify Application Wizard dialog:
    1. Select the protocol used to access your TIP server (http or https)
    2. Change the host name from "changeme" to the hostname or ip address that will resolve to your TIP server
    3. Change the port from "16316" to the port number of your TIP server
  4. Right-click on the name "sample" in the row labeled "IBM Tivoli Network Manager IP Edition" and select "Modify"
  5. Fill in the items in the Modify Application Wizard dialog:
    1. Select the protocol used to access your Tivoli Network Manager IP Edition server (http or https)
    2. Change the host name from "changeme" to the hostname or ip address that will resolve to your Tivoli Network Manager IP Edition server
    3. Change the port from "16316" to the port number of your Tivoli Network Manager IP Edition server
  6. Click on the Integrations tab
  7. In the Explorer, under Packages, expand the ibm.itnmip_pimD tree and click on the Sample target. Confirm that the information you entered is displayed for your Tivoli Network Manager IP Edition server
  8. Under the Sample target, click on the Home channel. A login prompt should be displayed.
  9. Log in using the same credentials you would use for accessing the Tivoli Network Manager IP Edition application in a browser. Confirm that the Tivoli Network Manager IP Edition Home page is displayed.


3.3. Create Channels

After installing the Tivoli Network Manager IP Edition PIM, and configuring access to the host Tivoli Network Manager IP Edition server, perform the following steps to create channels to display Tivoli Network Manager IP Edition content:

  1. Click on the Applications tab
  2. Right-click on the name "sample" in the row labeled "IBM Tivoli Network Manager IP Edition" and select a channel type
  3. In the "Channel Name" box, enter the name you want to give to the new channel
  4. For "Channel Type", select "3rd Party Pims"
  5. Click Next
  6. Click Finish
  7. Click on the Integrations tab
  8. In the Explorer, under Packages, expand the ibm.itnmip_pimD tree and click on the Sample target. Confirm that the new channel is listed along with the other sample channels

Repeat the above steps to create additional channels. Select a different Channel Type in step 2 to create a different type of channel.


3.3.1. Custom Channel Settings

Perform the following steps to view the Readme file documenting the settings for each type of channel:


  1. Click on the Integrations tab
  2. In the Explorer, under Packages, expand the ibm.itnmip_pimD tree
  3. Click on the Channel titled "Create Channels". An HTML Channel is displayed, which contains details for configuring each type of channel.


3.4. Known Issues

The following known issues are associated with this PIM:


  • The contents of the Seed, Password, Full Discovery Agents and Partial Discovery Agents tabs on the Network Discovery Configuration page does not load properly in Firefox via Home channel. This issue is not seen in Internet Explorer.

Workaround: This functionality works fine when accessed through Network Discovery Configuration channel.

  • If an instance of Hop View or Structure Browser channel is created with a space in the channel's name, the corresponding applet on that page fails to load.

Workaround:The channel should be created without having any space in its name.

  • For all channels, the context help page accessible via the Portal help button on the Channel bar does not load the related CSS and images properly.
  • In Firefox, the background colour is gray in the following channels: Management Database Access, Network Views, Structure Browser, SNMP MIB Browser, Network Discovery Status and Network Discovery Configuration. This issue is not seen in Internet Explorer.


3.5. License Usage

In order for the AppBoard/enPortal administrator to configure the ibm.itnmip_pimD PIM, the AppBoard/enPortal license.properties file must include licensing for at least one ibm.itnmip_pimD server. The administrator can create one additional host ("target") in AppBoard/enPortal for each server license included in the license file.

Each AppBoard/enPortal user maintains one user session with the Tivoli Network Manager IP Edition server. The Tivoli Network Manager IP Edition application must be licensed to support the number of users that will be accessing the application through AppBoard/enPortal.


3.6. Version Support

The following matrix details the supported Tivoli Network Manager IP Edition and compatible AppBoard/enPortal versions:

Version Support
Package Name Associated Package Name enPortal Version TIP Version Tivoli Network Manager IP Edition Version
ibm.itnmip_pimD ibm.tip.common.pimC 5.0+ 2.x IBM Tivoli Network Manager IP Edition version 3.9
To see the current enPortal version, run the portal version command from the [AppBoard_Home]/server/bin directory.


4. Tivoli Network Manager IP Edition Upgrades

4.1. Upgrading from an older version of Tivoli Network Manager IP Edition to Tivoli Network Manager IP Edition 3.9

Older versions of Tivoli Network Manager IP Edition are not supported by this PIM, so this upgrade path is not supported


4.2. Upgrading from Tivoli Network Manager IP Edition 3.9 to a newer version of Tivoli Network Manager IP Edition

Perform the following steps when the Tivoli Network Manager IP Edition 3.9 server is upgraded to a newer version of Tivoli Network Manager IP Edition:

  1. Check the AppBoard/enPortal PIM online documentation to see if the new Tivoli Network Manager IP Edition version is supported by the existing ibm.itnmip_pimD PIM
    1. If the new Tivoli Network Manager IP Edition version is supported by the existing PIM that you have installed, perform the following steps:
      1. Click on the Applications tab
      2. Right-click on the row for the old Tivoli Network Manager IP Edition server and select "Modify"
      3. Update the protocol, host, and port to reference the server where the new version of Tivoli Network Manager IP Edition is running
    2. If the new Tivoli Network Manager IP Edition version is not supported by the existing PIM that you have installed, perform the following steps to upgrade the PIM:
      1. Download the new PIM version from the PIM download site
      2. Follow the steps in the Installation section above to install and configure the new PIM version
      3. Re-create all Tivoli Network Manager IP Edition channels to reference the new PIM
      4. [Optional] Perform the steps outlined in the Uninstall section below to remove the old PIM from the system


5. Uninstall

Uninstalling the ibm.itnmip_pimD PIM will break all of the channels in your AppBoard/enPortal system that reference this integration.

Perform the following steps to uninstall the ibm.itnmip_pimD PIM:

  1. Click on the Integrations tab
  2. In the Explorer, under Packages, locate the ibm.itnmip_pimD integration
  3. Right click on the integration name, and select "Delete"
  4. Click "Ok" to confirm that you want to delete the integration package