BMC Software Atrium Discovery and Dependency Mapping (ADDM) pimC

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This page documents the enPortal integration for BMC Atrium Discovery and Dependency Mapping (ADDM).

  • Vendor: BMC Software
  • Product: Atrium Discovery and Dependency Mapping (ADDM)
  • Supported Version(s): 8.3.2.2
  • Name of enPortal Integration Package: bmc.addm_pimC
  • Required enPortal Version: 4.6.1 and above (with support for cookie manager)


The following section documents supported platforms, installation, and configuration of the BMC ADDM Product Integration Module on enPortal versions 5.0 and above.


Page Contents

1. Support Matrix

The following Operating System, Database, and Web Browser platforms are supported:


1.1. Operating System

Please see the list of supported Operating Systems on the System Requirements page.


1.2. Database

A special database is not required to implement this integration module. The AppBoard/enPortal database is used to store all configurations related to this integration module.


1.3. Web Browser

Please see the list of supported Web Browsers on the System Requirements page.


2. Installation

Perform the following steps to install the BMC ADDM PIM:

  1. Install AppBoard/enPortal as detailed in the Installation documentation
  2. Download the file bmc.addm_pimC.jar
  3. Start AppBoard/enPortal
  4. Log in to AppBoard/enPortal as an administrator
    1. User Name: administrator
    2. Password: administrator
    3. Domain: System
  5. Under the Advanced tab, select PIMImport
  6. Click the Choose File button
  7. Locate the bmc.addm_pimC.jar file in the Open dialog
  8. Click the Start button to extract the files from the PIM .jar archive
  9. Under the Advanced tab, select XMLImport
  10. Click the Start button to load the PIM into the system
  11. Confirm that the following message is displayed: "Import completed; loaded the following file(s): load_bmc.addm_pimC.txt"
  12. Under the Advanced tab, select Explore System
  13. Navigate to the /Directory/system/proxy/ folder and locate the “Manage Proxy” channel
  14. Right-click on the “Manage Proxy” channel and select Open to launch the channel
  15. In the Manage Proxy tool, click “Reset All”
  16. Refresh the browser

3. Integration Details

This sections provides special details for configuring the integration module after installation.


3.1. Channel Types

  • Application -
  • Home - Channel that displays the Home screen of the application


3.2. Configuration

After installing the BMC ADDM PIM, perform the following steps to configure access to the host BMC ADDM server:

  1. Click on the Applications tab
  2. Right-click on the name "sample" in the row labeled "bmc.addm_pimC" and select "Modify"
  3. Fill in the items in the Modify Application Wizard dialog:
    1. Select the protocol used to access your BMC ADDM server (http or https)
    2. Change the host name to the hostname or ip address that will resolve to your BMC ADDM server
    3. Change the port to the port number of your BMC ADDM server
  4. Click on the Integrations tab
  5. In the Explorer, under Packages, expand the bmc.addm_pimC tree and click on the Sample target. Confirm that the information you entered is displayed for your BMC ADDM server
  6. Under the Sample target, click on the Home channel. A login prompt should be displayed.
  7. Log in using the same credentials you would use for accessing the BMC ADDM application in a browser. Confirm that the BMC ADDM Home page is displayed.


3.3. Create Channels

After installing the BMC ADDM PIM, and configuring access to the host BMC ADDM server, perform the following steps to create channels to display BMC ADDM content:

  1. Click on the Applications tab
  2. Right-click on the name "sample" in the row labeled "bmc.addm_pimC" and select a channel type
  3. In the "Channel Name" box, enter the name you want to give to the new channel
  4. For "Channel Type", select "3rd Party Pims"
  5. For "Type of PIM", select the appropriate values:
    1. Pim: "bmc.addm_pimC"
    2. Class: The channel type to build (for example, "Home")
    3. Target: "sample"
  6. Click Next
  7. Click Finish
  8. Click on the Integrations tab
  9. In the Explorer, under Packages, expand the bmc.addm_pimC tree and click on the Sample target. Confirm that the new channel is listed along with the other sample channels

Repeat the above steps to create additional channels. Select a different Channel Type in step 2 to create a different type of channel.


3.3.1. Custom Channel Settings

3.4. Known Issues

The following known issues are associated with this PIM:


  • There are currently no known issues associated with this PIM


3.5. License Usage

In order for the AppBoard/enPortal administrator to configure the bmc.addm_pimC PIM, the AppBoard/enPortal license.properties file must include licensing for at least one bmc.addm_pimC server. The administrator can create one additional host ("target") in AppBoard/enPortal for each server license included in the license file.

Each AppBoard/enPortal user maintains one user session with the BMC ADDM server. The BMC ADDM application must be licensed to support the number of users that will be accessing the application through AppBoard/enPortal.


3.6. Version Support

The following matrix details the supported BMC ADDM and compatible AppBoard/enPortal versions:

Version Support
Package Name enPortal Version BMC ADDM Supported Versions
bmc.addm_pimC 4.6.1+ 8.3.2.2
To see the current enPortal version, run the portal version command from the [AppBoard_Home]/server/bin directory.


4. BMC ADDM Upgrades

4.1. Upgrading from an older version of BMC ADDM to BMC ADDM v8.3.2.2

Older versions of BMC ADDM are not supported by this PIM, so this upgrade path is not supported


4.2. Upgrading from BMC ADDM v8.3.2.2 to a newer version of BMC ADDM

Perform the following steps when the BMC ADDM server is upgraded to a newer version of BMC ADDM:

  1. Check the AppBoard/enPortal PIM online documentation to see if the new BMC ADDM version is supported by the existing bmc.addm_pimC PIM
    1. If the new BMC ADDM version is supported by the existing PIM that you have installed, perform the following steps:
      1. Click on the Applications tab
      2. Right-click on the row for the old BMC ADDM server and select "Modify"
      3. Update the protocol, host, and port to reference the server where the new version of BMC ADDM is running
    2. If the new BMC ADDM version is not supported by the existing PIM that you have installed, perform the following steps to upgrade the PIM:
      1. Download the new PIM version from the PIM download site
      2. Follow the steps in the Installation section above to install and configure the new PIM version
      3. Re-create all BMC ADDM channels to reference the new PIM
      4. [Optional] Perform the steps outlined in the Uninstall section below to remove the old PIM from the system


5. Uninstall

Uninstalling the bmc.addm_pimC PIM will break all of the channels in your AppBoard/enPortal system that reference this integration.

Perform the following steps to uninstall the bmc.addm_pimC PIM:

  1. Click on the Integrations tab
  2. In the Explorer, under Packages, locate the bmc.addm_pimC integration
  3. Right click on the integration name, and select "Delete"
  4. Click "Ok" to confirm that you want to delete the integration package