enPortal Backup & Recovery

< enportal | 5.4 | admin | enPortal installation


Page Contents

1. Overview

A typical enPortal deployment will consist of:

  1. application configuration: users, domains, provisioning information, etc.
  2. custom assets on the file system such as configuration files.
  3. external supporting pieces required for operation but not strictly part of enPortal.

enPortal provides a configurable export system which will automatically capture all system configuration (1) and much of the custom assets (2). If custom assets are not captured then the export configuration can be modified to include them which would be considered a deployment best practice. Exporting the external supporting pieces (3) is beyond the scope of the product itself but should be considered from an overall perspective.

The reasons for performing backups are:

  • adhere to backup maintenance good practices.
  • provide a mechanism to migrate configuration from one environment to another (for example from development, to staging, to production).
  • use a backup when upgrading enPortal itself.
  • provide a way for Edge to further investigate support issues - a backup archive may be requested.

2. Creating Backups

To create backups, hover your mouse over the Advanced tab and select the Backup option.

Advanced -> Backup


The Backup page allows the user to create new backups, and download or delete existing backups on the server file system.

Select the Create button to create a new backup. Multiple backup options will be presented.

2.1. Backup Options

Backup Type Description
Backup All This will backup everything and is typically the form of backup required even if only using AppBoard features. [recommended]
Backup AppBoard This is a special purpose backup that will only export AppBoard content - see below for further information.
Backup Portal This is a special purpose backup that will export most server configuration and all enPortal configuration.
  • Backup AppBoard Option

The Backup AppBoard option backs up only AppBoard components, specifically: Stacks, Data Collections, and Data Sources. Everything else including server configuration, users, domains, roles, stack assignment, managed variables, and all enPortal specific custom export properties are not backed up.

  • Backup All Option

Use the Backup All option for full system backups.

  • Backup Portal Option

Use the Backup Portal option to export all enPortal configuration in addition to most of the server configuration.

2.2. Customizing the Export

Recommended best practice is to ensure that backups include all required files for a functioning system. In many cases this is handled automatically by placing custom files within the supplied custom directories. Some files fall outside this pattern however and to handle these it's necessary to customize the export file set by creating a custom.properties file and placing it into the [INSTALL_HOME]/server/webapps/enportal/WEB-INF/config/ directory.

This file can be used for various overrides so it may exist for other purposes already. The key part is to define an export.custom.other property with the list of files to be exported, so for example:

# below is a list of additional files to export on a full backup
export.custom.other=${webapp.webinf}/lib/mysql-connector-java-5.1.19.jar;\
                    ${webapp.webinf}/lib/jtds-1.2.4.jar;\
                    ${webapp.xmlroot}/appboard/config/iconregistry/custom_icons.csv;\
                    ${webapp.home}/visualizer/assets/images/custom_banner_logo.png;

In this example two DB driver files, a icon registry file, and a custom graphic will be included in the export.

To verify the export contains the files, perform a backup and simply unzip the file to inspect (or rename to .zip).

2.3. Unattended Backups

The backup mechanism is only accessible via the web interface. To perform an unattended backup, create a custom script to authenticate and call the following URL to generate the backup (example below calls the Backup All option):

/enportal/servlet/pd/vdir/home/role/portalAdministration/Menu/Admin/Advanced/Backup?requestType=execute&Submit=true

3. Loading Backups (archives)

Loading backup archives is completed on the command line and the enPortal server must be shutdown beforehand. Before proceeding with loading a backup, please be aware that this process is disruptive and will replace the existing configuration. For example, loading a Backup All archive will replace all existing enPortal and AppBoard content and configuration settings.

To load an archive:

  1. shutdown enPortal
  2. in a terminal, change into the [INSTALL_HOME]/server/bin directory
  3. run: portal <Load_Type> -jar <backup_archive.jar>
  4. (Linux / UNIX) re-run post_install.sh
  5. start enPortal

The applicable Load Types are defined below:

Load Type Description
Restore This command will load an archive effectively creating a "mirror" of the original install. If this is on a different host then the license key and runtime configuration may need to be updated. Alternatively use the Apply command.
Apply This command is intended when moving an archive from one host to another, but it will not preserve the license file, SSL configuration, or other runtime configuration (setenv-custom.sh). The host where the Apply is run will need to have its own configuration already set up otherwise enPortal will not start (i.e. no license).
Regardless of a Restore or Apply, on Linux / UNIX platforms it is recommended to re-run post_install.sh. See Linux / UNIX Installation - Restoring an Archive for more information.


In addition, a special procedure is required to load an AppBoard only backup onto an existing server without losing other configuration, i.e. this is not necessary for a clean AppBoard installation. Instead of a Restore or Apply command, the FilesImport command should be used. This will overlay the files onto the file system without resetting the configuration database. All AppBoard content will be replaced however. The following steps are also required to ensure data sources are loaded correctly:

  1. Shutdown AppBoard.
  2. In a terminal change into the [INSTALL_HOME]\server\bin\ directory.
  3. Enter the command: portal FilesImport -jar <appboard-only-archive.jar>
  4. Change into the [INSTALL_HOME]\server\webapps\enportal\WEB-INF\xmlroot\appboard\ directory.
  5. Rename load-restore.txt.disabled to load-restore.txt.
  6. Start AppBoard.

4. Troubleshooting

Issue Possible Causes
When restoring an archive, you receive the following message in the console:
System must be shutdown prior to resetting the database.
  • enPortal is still running. Make sure enPortal is shut down prior to running the restore command.
  • The system was improperly shut down and there is a lock file in the H2 folder (/server/webapps/enportal/WEB-INF/h2/).Delete the lock file (persist.lock.db) and run the restore command again.