Password Management

Overview #

In edgeSuite, there are two ways to update passwords:

  1. End users can change their own passwords.
  2. Administrators can change passwords for users.

End Users #

This section assumes that the “Change Password” component of the System Menu has been provisioned to the Domain or Role to which the user belongs. If you do not have access to this menu option, please contact your system administrator. Please refer to Domains or Roles for additional information about provisioning.

To change your password, follow the steps below:

  1. At the top-right of the screen, click the System Menu, which is represented by the  icon.
  2. Select the “Change Password” option from the menu.

The Change Password Dialog #

The Change Password dialog supports password policies. This means that there may be rules which have to be satisfied before a password is considered valid. See Configuring Password Policy for more details.

In the example below, a Password Policy stating the minimum password length must be at least 8 characters has been configured. Any password with less than 8 characters will be flagged as invalid.

Once a password fulfills the Password Policy, it will be flagged as valid. The Password Policy check list at the bottom will indicate which policies have been satisfied.

Administrators #

To change a User’s password as an administrator, follow the steps below:

  1. Navigate to the Provisioning page by clicking on the  icon in the admin toolbar, the vertical toolbar on the left side of the view.
  2. Select the Manage By: Users perspective.
  3. Select the User you want to modify, and click the  icon.

This will open the Edit User dialog.

When an administrator changes a password for an end user, the administrator must select a password that conforms to that User’s Password Policy. A check list indicating Password Policy rules appears at the bottom of the dialog.

Administrators can filter the list of Users by Domain or Role using the Manage By option. Regardless of how you are filtering Users, their password is modified the same way. See Provisioning for more information.